GDPR Compliance

Sharp Cuts Canada is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Sharp Cuts Canada is the data controller responsible for your personal information. We can be contacted at: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., booking appointments).
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal obligation: Processing is necessary for us to comply with the law.
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests.

Data We Collect

We may collect and process the following categories of personal data:

• Identity data: name
• Contact data: email address
• Service data: appointment preferences, service selections
• Technical data: IP address, browser type, device information
• Usage data: information about how you use our website

How We Use Your Data

We use your personal data to:

• Provide and manage our services to you
• Process and fulfill booking requests
• Communicate with you about appointments and services
• Improve our website and customer experience
• Comply with legal and regulatory requirements

Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

International Data Transfers

Our website is hosted in Canada. If you are accessing our site from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees and other parties who have a business need to know.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at: [email protected]

We will respond to your request within one month. If your request is particularly complex or you have made multiple requests, we may extend this period by two further months, in which case we will notify you.

Right to Complain

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

Updates to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.